Submit your job

To submit your media for a free data recovery evaluation please follow the steps below:

STEP 1 - Complete a 'New Project' form

Please print off and complete the 'New Project' form below with your details and include this when shipping your media.

new project form.pdf

STEP 2 - Package your media

Place your media in a suitably sized box. If your media device has already failed it is important not to cause any further damage to your device during transit. If possible place your media in a anti-static bag. The put the media device in a box at least twice the size of your media and use either bubble wrap, foam, or other type of anti-shock packing material to protect it. (Please note: Jiffy bags are not suitable for sending hard drives or other types of digital media).

STEP 3 - Ship it to us

Send your package to our data recovery laboratory at the following address:

Cleardata Recovery Limited
Head Office
Innovation House
Coniston Court
Riverside Business Park
Blyth
NE24 4RP

0800 043 57241	Newcastle, Middlesborough, Scotland
0800 043 57242	Manchester, Liverpool, Chester, Preston, Warrington
0800 043 57243	Wales
0800 043 57244	Nottingham, Leicester, Leeds, Coventry, Birmingham
0800 043 57245	London, Reading, Luton

We recommend you use either a courier service or at a minimum Royal Mail's Recorded Delivery service, which will not only insure your device in transit but also allow you to track it during the shipment process.